The Experience- FAQ
Here are some of the most frequent questions we get asked…read on for more info.
1- THE BASICS
Do you guys have much experience DJing for Weddings?
We have been specializing in Destination weddings here in Cancun, Playa del Carmen and Tulum since 2009….that’s 10 years of fiestas. We perform at an average of 80 weddings per year.
We’ve done teeny weddings, massive weddings, luxury Resort weddings, off the beaten path jungle weddings, Electronic music party weddings, traditional Persian weddings, and every single one has been completely unique and one for the books. We absolutely love what we do and will work our booties off for you on your big day.
What areas de you cover?
We are available for weddings in Cancun, Playa del Carmen, Tulum and everywhere in between.
We will also be opening limited Summer Dates for weddings in our secondhometown of Vancouver, BC…stay tuned for more.
Have you done a wedding at our venue before?
Chances are pretty good that we have. If you will be getting married at a venue that we haven’t been to before, we will set up a site inspection in advance to meet the venue’s wedding team, see the space, where we should bring in the equipment, connect to etc so that it’s all smooth sailing on wedding day.
Do we meet before the wedding day?
If you will be doing a planning trip to Mexico, let us know, we’d love to meet you and talk all things music.
If you won’t be arriving until the week of your wedding NO WORRIES. We are super responsive by email and can set up a Facetime call to chat anytime leading up to your wedding. We really try to have our part of the wedding planning finalized at least 2 weeks before your big day so that once you arrive in Mexico, you don’t have to worry about taking time away from your family and friends to meet with us, everything will be all ready by then. That said, if you want to say hey in person before the day, let us know!
My venue requires that Outside Vendors have proper insurance, do you?
Yes!
2- OUR DJ SERVICES
What packages do you offer?
Our Signature Reception package is designed for events with up to 80 guests
Up to 4 hours of performance time
Full sound system
Wireless mic for speeches and toasts
One of our 3 DJ Booths (you pick the style that looks best with your decor)
All the DJ gear
LED lighting for the dancing area
Custom Curated music
Special edits of your songs
Site inspection of your venue
Professional DJ
2-3 incredibly detailed AV technicians
If you will be having more than 80 guests, need more hours, or want some enhanced robotic dance floor lighting to up the party feel just let us know and we will put together a custom package for you.
- Ceremony:
- Bosé sound system
- Wireless mics
- Custom music
Our sound tech will be set up at the back of the ceremony area, watching closely and ready to cue your songs and fade out at just the right moment.
We will be playing music as guests arrive and are seated, during the ceremony, and as you transition to the cocktail hour.
If you will be having a musician perform live, we’ll help them connect to our sound system too.
- Full Wedding Package:
This is a 6-hour package that includes the 2 sound system set ups above and covers the Cocktail hour as well.
We want to do things a little different, can you customize a package for us?
Absolutely, this is more our style. We are all about customization and will put together a package for you with everything you will need. Tell us more about your venue, the number of guests you are expecting, how many hours, and most importantly your vision for the music and lighting and we can design something for you.
What other services do you offer?
Dance Floor Lighting– Computer controlled LED Lighting and Intelligent Moving Lighting
Decorative Ambient Lighting– String Lights, Paper Lanterns, Up-lights, Color Wash, Gobo projection
Disco Balls
Video Projection
Custom Music Styling and Editing
My venue says I need a power generator for the DJ set-up, what’s the deal with that?
Some remote jungle or beach locations, eco-chic venues in Tulum, Villa La Joya, Akiin and Blue Venado require a power generator to run the AV equipment. If you’re not sure, ask us, and if you need one, we do have these available to rent.
3- LET’S TALK MUSIC
What types of music do you play?
Whatever YOU ask us to play. Seriously, no DJ attitude here. This night is all about you guys and the music YOU love. Whatever your jam is, we will make sure that you and your guests are shakin’ it on the dance floor all night.
My fiancé and I are from two very different backgrounds and want to include traditional songs from both of our cultures. Can you handle this?
This is kind of our thing. A huge part of our clients come from different cultural backgrounds and want to incorporate their family’s wedding traditions and cultural songs. We have an endless collection of music from all genres and cultures and have lots of experience fusing together songs of all styles.
How do we send you our music requests?
There are a couple of different ways, so whatever is easiest for you works for us.
1-We will set up an account for you on our Online Music Planning Portal so that you can put your music requests together online.
There is a page where you can include the specific songs you choose for the special moments of your ceremony and reception (recessional, first dance, cake cutting etc) and there is another page where you can create a list of general requests for Cocktail hour, Dinner and Dancing.
2-If you’d rather do this off-line, we will send you a super easy Music Planning format to fill out.
If you have a specific version of a song you like, or a Spotify inspiration playlist that you love, be sure to include the link for us.
Help! We aren’t too sure what we want for music, we just want to have a good time. How specific do we have to get with our music requests?
No worries, this is why you are hiring a professional DJ. You can send us as many or as few examples of songs as you would like. As long as we get an idea of the kinds of musical genres and artists that you like, the DJ will be able to mix in other similar styles that will keep the evening flowing and the dance floor full.
We know what will keep your guests dancing, and guarantee you guys will all have amazing time.
Can we send you a DO NOT PLAY list?
Definitely, we actually encourage it. (And amigos, seriously, no need to specify YMCA, Cotton Eye Joe or the Macarena…..we got you.)
We want a very specific version of a song, can you play that?
Of course, just send us the link to the version you want and we will make sure to play it. If for some reason we don’t already have it in our library, we will find it on Spotify or purchase it from Apple Music so that you can be sure to have the best quality version of your special song.
Do you play the full 3-4 minutes of each song or mix together?
No, we will definitely not be pushing Play on a full playlist with songs start to finish. Part of what we do is knowing when to play the best part of each song and when, when to mix in a sample of another song. Our DJs are awesome at reading the crowd and will know when it’s time to transition to the next song or take things in another direction.
Where can we hear more?
Visit the DJ Page or SoundCloud for some sample mixes of different styles (but keep in mind that on your wedding day the music we play will be 1000% customized based on your own music style).
4- HOW IT’LL ALL GO DOWN ON THE BIG DAY
What time will you arrive?
Our team will usually arrive 3-4 hours before we are scheduled to begin for set-up and will have everything ready to go well before guests begin arriving. We will coordinate the timing with your wedding planner or venue contact.
What if we decide to extend the party on the wedding day, can you guys stay?
Yes, as long as you have the venue’s OK, we can keep the party going. Extra hours can be paid that day in cash.
What happens if it rains?
If there is a chance of rain, your Wedding Planner or Venue Contact will fill us in on the Plan B in advance. If it does begin to rain, we will move all of the equipment to a new location…the most important thing is that the party continues. We have been known to jump in to help move tables, florals and décor too…we are team players and won’t let a little rain stop the fiesta. P.S. some of our very favorite wedding moments have been partying in the rain, no matter what happens weather-wise, we are going to have SO MUCH FUN.
What happens if there is an emergency and our DJ can’t be there?
Nothing, the party will go on! We only book 1 event per day, so if either DJ Chuy or DJ Agustin are unable to perform for some ridiculous unforeseen reason, the other will step in. They have been performing together for 20+ years, you could not be in better hands.
Our ceremony starts at 5:00 but guests are arriving at 4:30, will there be music?
Yes, we will have music playing in the background as your guests arrive to the ceremony location and find their seats. We have curated some awesome playlists that really set the tone for pre-ceremony, or you can let us know the songs you would like us to play, totally up to you.
Does the DJ begin spinning at the ceremony?
No. We will have two sound system set-ups, one for the ceremony and one for the reception (this is where the DJ booth will be).
One of our Sound Technicians will be cuei-ng your special songs for the ceremony. The DJ begins spinning once the reception starts.
We will have a musician playing at the ceremony. Do we still need you as well?
If you want your guests to hear your vows, then yes. We will set up the sound system with the wireless mics and will assist the musician connect to our system as well.
Do you Emcee our reception?
It’s not really our style to be on the mic all night animating the party (Let’s get ready to rumbbbbllleeee type thing), but we can definitely help with all of the introductions (Bridal Party entrance, Newlyweds’ Grand Entrance, Guests who will be making toasts or speeches etc) and announcements (dinner time, cake cutting, first dance etc) in English or Español. Some couples like to ask a friend to MC and in this case we will coordinate with them and have the mic ready whenever they need it.
Can our guests make song requests to the DJ?
Absolutely, if that’s cool with you (as long as it’s not one of the songs on your Do Not Play list of course). That said, if you would prefer that we just stick to the list of requests you have sent us, that’s no problem.
5- HOW TO BOOK (IT’S SUPER EASY)
We are getting married at a Resort that works with an In-House DJ/AV company, can we still book you?
Yes!!! We have done tons of weddings at Resorts and offer couples getting married at these resorts a discount as a contribution towards any “Outside Vendor Fees” charged by the venue. We are familiar with the Resorts’ policies for Outside vendors and have all the required Insurance.
How can we check if you are available on our wedding date?
Contact Katherine right here
What do we need to do to secure our date?
Super easy. We send you a contract to sign and request a 400.00 USD non-refundable Retainer fee by Paypal. That’s it, the date is yours and we can start planning the most epic party ever.
Once we have booked our date, can we add on additional services later?
Yep. We only book one event per day, so once you have the date reserved we can always add on additional hours, lighting, dance floor, disco balls etc later on in the planning process.
